Inspiring Innovation In Existing And Evolving Industries

From the Owner’s Desk

Eight Years With No Health Care Cost Increase

It Can Happen for Engendren Employees

We just learned that Engendren’s 2015 Medical Loss Ratio (MLR) was only 34%!

A MLR is an important insurance industry metric that compares the dollar amount of claims made by the policy owner against the value of the premiums the owner paid. . A low number, like 34%, indicates how Engendren employees’ efforts at maintaining a healthier life style were particularly successful in 2015. It’s solid evidence that the program I described in my blog of January 25, 2016 (No 2016 Health Care Benefit Cost Increase), can, and did, have a direct effect on the overall health of our employee group.

Every late summer or early fall, our brokers and insurers work together to calculate our health insurance premiums for the following calendar year. The 0% increase in premiums we received for 2016 was based on our claims experience for the 12 months from Summer/2014 through Summer/2015. Our great employees obviously continued to smartly manage their health care costs through the last six months of 2015, which is what yielded that enviable 34% figure.

These efforts bode well for 2017 to be yet another year of no increase in premiums. That will be 8 years in a row during which Engendren employees paid nothing extra for their health care coverage at a time when the health insurance industry in general is asking for significant price increases! Our track record is already unparalleled. Another year would be even more amazing. Stay tuned.

No 2016 Health Care Benefit Cost Increase

Engendren and its employee team is enjoying 2016 as our 7th consecutive year with no increase in health insurance premiums... accomplished with only a couple of minor plan changes necessary to comply with the Affordable Care Act...changes that were barely noticeable to plan participants.

Most importantly, our steady premium rate, realized in a health care market that regularly sees double-digit annual percentage increases, can only mean that our employees are spending less on health care.

Engendren and functional divisions Linda Brand, Wellness Coach for Engendren, checks the vital signs of Dave Steck, Engendren’s Chief Sales and Operations Officer. Linda visits Engendren regularly to provide wellness coaching to any interested employee.

Being able to spend less, our employees must be proactively taking care of themselves, and being ever-smarter consumers of health services... for which they deserve hearty “Congratulations”.

Healthcare is frequently discussed in the context of wellness vs. illness. While the medical profession is well-equipped to care for us when we’re ill, staying well starts with the individual.

Our astounding record of health insurance cost control is clear evidence of the enthusiastic employee participation in our wellness initiatives.

One element of wellness initiatives was the January 6th “finger stick” blood test conducted on site at Engendren’s headquarters. Within minutes, every participant was given the results of his or her test. And those results were followed by an immediate consultation with our resident health care practitioner and wellness coach, Linda Brand. Linda did a great job of explaining what the blood test results meant and what lifestyle changes could be made to improve any of the statistics that were not in the optimal range.

To maintain a focus on improving the numbers, Linda comes back to Engendren on a regular basis to follow-up with any participants that had less than favorable stats or anyone that just wants to consult with her*.

A high quality of life has as one of its most basic elements high quality health . We’re thrilled by the countless wellness improvements made by employee participants and the immeasurable benefits they are enjoying now, and will enjoy in the future, as a result of those efforts.

*Linda is not an employee of Engendren, does not retain health information shared with her and does not report any health information to Engendren. Any information provided by participants to Linda is confidential between those participants and her.

Engendren and functional divisions

Recognizing Our Real Mission

I have a huge appetite for books and articles on business-related topics. Of particular interest are those that speak to job satisfaction and the primary factors that make our jobs and, by extension our lives, optimally interesting.

Naturally, every employee is motivated by fair compensation, benefits and having a safe and comfortable work environment. But even with all those in place, the day-to-day routine can become increasingly mundane when there is no adequate sense of purpose.

Sure, everyone has an obvious purpose in their daily role. Welders weld. Fabricators assemble. Engineers design. Accountants record and report. Maintenance teams keep the equipment running. But it’s the bigger purpose to which all those actions contribute that we don’t think or talk about enough.

That’s why I’m writing this post… to remind our employees, sales reps, suppliers - everyone on the Engendren / IEA / Silver Linings Systems team - that what they do every day make mission critical impacts.

Our products are critical elements in sophisticated systems that protect and optimize thousands of mobile and stationary power generating and data center installations around the world. Every day, across the globe, our products ensure that hospitals have power, data centers operate without interruption 24/7 and people in developing countries have the municipal power they need. Our products help the most remote towns with lighting and heat, and universities to operate even when their local power grid fails. Rescue and rebuilding efforts after natural disasters often commence almost immediately thanks, in part, to huge mobile power generators that our products support. Others of our products house, cool and manage computers that support the most advanced mobile military technology on duty in some of the most dangerous places on earth. Countless cellular networks, social media sites and apps, and video streaming rely on our equipment 24/7 to support the functionality of the devices with which billions of people run their lives. Furthermore, what we produce is expected to perform, without fail, in the hottest, coldest, highest, lowest, driest, wettest and otherwise harshest environments.

Our products are so much more than huge manufactured assemblies of perfect parts. They are essential contributors to a safe, secure and prosperous world that grows increasingly dependent on their technology and quality.

Expanding our Human Bandwidth

One thing I’ve come to recognize is the importance of good sales people and the difficulty you face in finding them. So when a right individual does become available, you really don’t want to miss the opportunity to add him or her to your team.

Tom Overstreet, Business Development Manager Tom Overstreet, Business Development Manager

We were recently fortunate to have such an opportunity. Mr. Tom Overstreet, a veteran of 25 years in a variety of sales roles with several multi-national technology companies, agreed to join the Silver Linings team as our Business Development Manager. He brings an excellent background, strong consultative selling skills and in-depth knowledge of and visibility within our target markets. Just the kind of profile you’d hand to a recruiter charged with finding great candidates.

Tom’s addition bolsters our efforts to grow this division in a critical way. Our unique products, our status as the only heat exchanger manufacturer among leading suppliers, and the thermodynamic expertise of our engineering team gives SLS a distinct competitive advantage. What we were lacking was an effective way to communicate the many benefits our systems provide to those we feel will gain the most from them. Tom adds this heretofore missing capability to our arsenal.

In his less-than-two-months tenure, Tom has already made significant contact with prospects we’ve long sought, and that activity will only increase. His familiarity with prominent factors within the data center business, and theirs with him, bode well for the immediate and longer-term future of this very important part of Engendren’s future.

Everyone involved with the Silver Linings venture is excited about the possibilities this addition has created.